Privacy
Privacy policy
The short version: ChatPanel manages your messenger accounts and keeps each one isolated. It does not read, store, or transmit the contents of your conversations. Your chats stay between you and each service.
What ChatPanel stores
- Your account list. For each account you add, ChatPanel saves the platform, a display title you choose, a color, and timestamps — so your list is there when you reopen the extension. It never includes messages, contacts, or your login credentials for those services.
- Your settings. The handful of on/off preferences in the extension.
- An anonymous ID. By default ChatPanel signs you in anonymously (no email, no name) so your account list can be saved. This ID is not linked to your identity.
- Your email — only if you choose Pro. Pro is tied to the email you pay with. If you sign in to activate or sync Pro, we store that email so the extension can recognise your subscription across devices. That is the only thing your email is used for.
This data is held in Google Firebase (Firestore) on our behalf. Your messages are never part of it.
Isolation and cookies
To keep two accounts of the same service from colliding, ChatPanel relocates each account's cookies and site storage into a private, per-account space inside your own browser. This all happens locally, on your device. Those cookies belong to the services you log into — ChatPanel simply keeps them separated; it does not read or send them anywhere.
Payments
Purchases are processed by Paddle, our merchant of record. Paddle collects and holds your payment details and billing information under its own privacy policy; we never see or store your card. We receive a record that a subscription exists for your email, plus its status — nothing more.
This website
chatpanel.app uses Google Analytics to understand how the site is used. In the EEA, UK and Switzerland, analytics cookies are set only if you accept them in the banner; you can change your choice any time via the "Cookies" link in the footer. The checkout page loads Paddle's script to take payment. Standard server logs (IP, user agent) may be kept briefly by our hosting provider for security and reliability.
What we never do
- Read, store, or sell the content of your messages.
- Sell or share your personal data with advertisers.
- Ask for your passwords to WhatsApp, Telegram, Discord or any other service.
Your choices
You can delete an account from ChatPanel at any time, sign out to return the device to an anonymous state, or ask us to delete the data associated with your email. To make a request, email support@chatpanel.app.
Contact
Questions about this policy: support@chatpanel.app.