Support
How can we help?
Email support@chatpanel.app and we'll get back to you. Include your browser version and, if it's about billing, the email you paid with — it helps us sort things out faster.
Billing & Pro
Manage or cancel your subscription any time from Paddle's billing portal, reachable in ChatPanel's Settings → Account. Pro is tied to the email you paid with — sign in with that email to activate it, on any device.
Common questions
An account keeps logging me out.
Make sure you opened it from ChatPanel (not a normal tab) — that's what gives it its isolated session. If it persists, remove the account and add it again.
A service's page looks broken.
Third-party sites change often. Reload the tab; if it continues, let us know which service and we'll take a look.
I paid but Pro isn't on.
Open ChatPanel → Settings → Account and sign in with the email you paid with. We'll send a one-tap link; click it and Pro turns on. If it still doesn't, email us.
My accounts didn't sync to another computer.
Sign in with the same email on both. Sync is a Pro feature; accounts you created before signing in stay on that device.
How do I delete my data?
Remove accounts from the panel, or email us to delete the data linked to your email. See the privacy policy.